Ledger® Live: Login - Getting Started™

Step-by-step guide to safely log in, connect, and secure your Ledger device using Ledger Live.

Overview

Learn how to launch Ledger Live, connect your device, verify security, and perform initial account synchronization.

This guide is suitable for both new users and returning users after updates or device resets.

Who This is For

  • New Ledger users accessing accounts for the first time
  • Returning users checking device integrity
  • IT professionals managing multiple Ledger devices

Essentials

  • Ledger device verified and in possession
  • Ledger Live downloaded from the official source
  • Direct USB connection (no hubs)
  • Recovery phrase kept offline and secure

Step 1: Open Ledger Live

Launch the Ledger Live app. Choose options like "Initialize as new device", "Restore device", or "Open existing Ledger Live" depending on your situation.

Step 2: Connect Device

Connect your Ledger via USB. Verify that your device shows expected prompts. Never enter your recovery phrase into any app or website.

Step 3: Enter PIN

Enter your PIN only on the Ledger device screen. Never type it on your computer or phone.

Step 4: Sync Accounts

Install cryptocurrency apps on your device via Ledger Live and sync accounts. Ensure correct app version and network connection.

Security Best Practices 🔒

  • Never share recovery phrase
  • Keep backups offline
  • Verify firmware updates
  • Confirm transactions on-device
  • Use dedicated secure machines

Common Issues & Troubleshooting ⚠️

  • Device not recognized: change USB port/cable
  • Unexpected recovery prompt: stop and contact support
  • Accounts failing to sync: verify app and network
  • Firmware update failed: retry with official Ledger Live

FAQs ❓

Q: Is Ledger Live safe?

A: Yes, always download from the official Ledger website.

Q: Can I restore my wallet?

A: Yes, using your 24-word recovery phrase.

Q: What if I forget my PIN?

A: Reset device using recovery phrase only.

Q: Are firmware updates necessary?

A: Yes, they ensure security and access to features.